iisports web store FAQ section

Our offices are open Monday - Friday, 9am -5pm PST. Tel: 310-715-6800 iisports@iisports.com Our mailing address is: I&I Sports Supply Co., Inc. PO Box 4495 Huntington Beach, CA 92647-9998 (310)715-6800

No problem! Just email us at iiSports@iiSports.com (best & fastest communication method) or call us at 310-715-6800 (M-F 9-5 PST) and we'll help resolve the problem quickly and to your satisfaction!

We are human and do make mistakes! But we can resolve any problem with your order! Please contact us before leaving negative feedback so we may assist you! Email is fastest iiSports@iiSports.com. Thank you.

Once you have ordered, you'll need to use Paypal to pay for your order. Please Paypal as soon as possible to ensure your order will be shipped promptly. Many products have limited availabliity so we cannot guarantee availability unless payment is confirmed. If you have any questions, please contact us at customerservice@iisports.com or call 310-715-6800.

Orders normally ship 1 working day after receipt of your paid order (sorry we don’t ship on Saturday or Sunday). Once shipped, your tracking information will be emailed to you. Please understand that there may be a delay before you are able to begin tracking your package. Also, weather conditions throughout the country may affect the delivery time.

No problem! We try to describe products as accurately as possible but sometimes we are not successful. Any item can be returned for a full refund, exchange or credit. Please contact us by email iiSports@iiSports.com or call 310-715-6800 (M-F 9am-5pm PST) so we can immediately resolve any problems!

No problem! Just email us at iiSports@iiSports.com. We can get most problems resolved within 24 hours!

No problem! Please email wholesale@iiSports.com and they will be happy to assist you!